Best Practices for Managing Building Access During Renovations
4 min read.
Renovations are often necessary to keep commercial and multi-unit properties modern, efficient, and attractive. However, construction projects can also disrupt daily operations and create safety concerns if building access isn’t correctly managed. For property managers, ensuring that tenants, contractors, and visitors can move safely and efficiently during renovations is a balancing act that requires careful planning and effective communication.
In this article, we’ll explore best practices for managing building access during renovations to minimize disruptions and maintain tenant satisfaction.
Plan Ahead with a Detailed Access Strategy
Before renovations begin, property managers should work with contractors to map out how building access will be affected. Identify which entrances, hallways, or elevators will be closed and plan alternative routes for tenants. A detailed access strategy ensures everyone knows where they can and cannot go during construction.
Clear Communication with Tenants and Visitors
Clear communication is key to preventing confusion. Provide regular updates via email, signage, and tenant portals to inform people about changes to access points, expected timelines, and any necessary safety precautions. Transparent communication builds trust and reduces frustration.
Prioritize Safety at All Times
Renovations can bring potential hazards, including dust and debris, as well as restricted access areas. Use barriers, signage, and clear wayfinding to guide tenants and visitors to safety throughout the property. Ensure that emergency exits always remain accessible and confirm with contractors that safety standards are being adhered to.
Stagger Construction Work to Reduce Disruption
If possible, schedule renovations in phases or during off-peak hours to minimize the impact on building access. For example, noisy or disruptive work can be planned outside of regular business hours, while areas with high tenant traffic can be prioritized for quicker completion.
Provide Temporary Alternatives
When major access points are blocked, provide temporary alternatives. This may include setting up a secondary entrance, offering shuttle services from nearby parking, or ensuring additional staff are available to guide tenants and visitors. This temporary measure keeps operations running smoothly.
Monitor and Adjust as Needed
Even with careful planning, unexpected issues may arise. Property managers should closely monitor access throughout the renovation process and be prepared to adjust their strategies if tenants report any difficulties. A proactive approach ensures that disruptions are quickly addressed before they escalate into major concerns.
Managing building access during renovations is about balancing the needs of tenants with the realities of construction. With proper planning, clear communication, and a strong focus n safety, property managers can ensure renovations are completed with minimal disruption and maximum tenant satisfaction.
References
Managing access during construction – door. (n.d.). https://support.door.com/hc/en-us/articles/24508950721943-Managing-access-during-Construction
Nordlund, T. (2020, November 20). Tips for maintaining business operations during construction or renovation. The Samuels Group. https://www.samuelsgroup.net/blog/maintaining-operations-during-construction
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